Rilvi offers businesses and individuals access to a rich collection of resources related to search engine optimization and online marketing, including, without limitation, search engine optimization tools, link analysis tools, downloadable tools, application program interfaces (“APIs”), website profile services, search analytics, blogs, user-generated content, personalized content, industry surveys, and opinion polls. Collectively, we’ll refer to these resources as the “Services” in this Agreement.
Rilvi Services may be offered across a number of web domains, including, without limitation, Rilvi.com, FederationOfMarketing.com and Rilvi.com. We’ll refer to these domains as the “Sites” in this Agreement.
You may access the Sites or Services with a free account as a user (“User”). While access to certain portions of the Sites and selected features of the Services is free, Rilvi reserves the right to charge fees for features and benefits associated with the Sites or Services at any time.
A User who pays for any portion of the Sites or Services shall be referred to as either a “Subscriber” or “Customer” in this Agreement.
Conditions for API Usage
Rilvi may offer APIs for use by third parties, such as the Rilvi API. While Rilvi may not charge for Rilvi API use under certain circumstances, any such use is subject to these TOS. If Rilvi enters a separately negotiated agreement with you related to Rilvi API use, these terms will still apply, but any conflicting terms in that agreement will override terms in this Section.
All data associated with a Rilvi API is proprietary to Rilvi. If you use or publicly display such proprietary data associated with this API, you must comply with any link and attribution guidelines set forth on the Sites from time to time in addition to these TOS. Moreover, you may not resell or redistribute proprietary Rilvi API data via your own API or offer it to third parties.
Regarding the Rilvi API, you may access the Rilvi API via a secret key only. You agree to assume responsibility for your secret key, regardless of whether you authorized use of this key to another. Rilvi API keys are limited to one per user and one per organization, and abusing Rilvi API keys may subject you to liability, including as described in this agreement.
Rilvi reserves the right to suspend or terminate access to any API at any time and for any reason, with or without cause. If your access to an API is suspended or terminated, you have no rights associated with such API and you acknowledge that you will not be entitled to any remuneration or compensation of any kind.
Conditions for Subscriptions
Rilvi offers subscriptions to various software as a service products (Freelancer, Agency, etc.) and these terms govern such subscriptions.
Payment for Subscriptions – As a Subscriber, you must agree to the payment terms presented to you at the time you sign up for Services on the Sites.
You are responsible for taking action prior to renewal if you do not want your subscription to renew automatically. You may not receive further notice of your renewal after signing up for a subscription, and you must visit your Subscription and Billing page to find out when your subscription is set to renew. Subscriptions recur either monthly or annually in most cases, depending upon the renewal term you choose during the signup process.
You are responsible for ensuring that the credit card associated with your account or subscription is up to date, that information posted in connection with it is accurate, and that you are authorized to use that credit card. Rilvi reserves the right to implement fraud-protection measures including, without limitation, temporarily charging small amounts to your credit card to determine that it is a valid credit card and you are authorized to use it.
Cancellation of Subscriptions – For security reasons, an email or phone call to Rilvi is not sufficient to cancel your Rilvi subscription, which you may cancel at any time by selecting the cancel button on your Subscription and Billing page. Cancellation does not entitle you to a refund under any circumstances. You will continue to have access to the Sites and Services you have paid for until the end of your subscription term, but will lose access if the subscription is not in good standing.
No Refunds – Rilvi is not obligated to provide you a refund at any time. If you choose to cancel your Rilvi subscription during your subscription term, you will not be refunded, in whole or in part. If you choose to downgrade your subscription during your subscription term, you may be entitled to a pay a lower, pro-rated amount as of the date of renewal, but you are not entitled to a cash refund at any time.
Conditions For All Users of Rilvi Sites and Services
The Services are available only to Users:
• Who are human (not bots, except for certain authorized API users) and 16 years of age or older, and Users who are also Subscribers or Customers must be at least 18 years old.
• Who submit truthful and accurate information about themselves and maintain the accuracy of such information.
• Who do not impersonate any other person or entity or otherwise misrepresent their identity in a profile or elsewhere on the Sites.
• With a valid email address.
• Who do not to authorize others to use their account, profile, or messages.
You agree to inform Rilvi immediately upon learning of a security breach that relates to your account or a third party’s improper use of the Services in connection with your account.
You agree that your rights in a subscription or use of any paid Services (including, for example, the ability to change a password associated with a Rilvi account) may be dependent upon demonstrating that you have paid for the subscription or Sites.
You acknowledge that if you sign up for any Services and pay via credit card, and Rilvi cannot charge your credit card at renewal, Rilvi may cancel your subscription and you may lose access to the Services and any data associated with your subscription.
While some Services may be paid for via invoice by mutual written agreement by you and Rilvi, Rilvi reserves the right to quote additional fees for invoiced accounts. If Rilvi has entered into an invoicing relationship with you, the following terms apply unless superseded by written agreement: you agree to pay all undisputed invoices within 30 days. You agree that Rilvi may charge interest of 2% per month for past due invoices, or the highest rate permitted by law, and you agree to be liable for reasonable attorney fees and collection costs arising from Rilvi’s efforts to collect on past due amounts; If you fail to pay an invoice, Rilvi reserves the right to cancel your subscription, access to any Services, and any data associated with your subscription or the Services.
You acknowledge that portions of the Sites and Services are publicly available or available to other Users and may be accessible by syndication programs (including data feed tools), search engines, metasearch tools, crawlers, metacrawlers, and other similar programs.
User Obligations Regarding User Generated Content
Any information, profiles, data, text, links, articles, software, photographs, graphics, video, music, sound, messages, or other materials that a User uploads, publishes or displays on the Sites or in connection with the Services, whether publicly posted or privately transmitted, shall be referred to herein as “User Generated Content.” Users assume the following obligations with User Generated Content:
• Users assume legal responsibility for all User Generated Content.
• Users agree that no copyright, trademark, trade secret, publicity or privacy rights, or other intellectual property rights are being violated by your posting, transmission or sharing of any User Generated Content via the Sites or Services.
• Users agree not to post, transmit, or share User Generated Content on the Sites or Services that User does not have permission to post, transmit or share.
Rilvi Obligations Regarding User Generated Content
Rilvi assumes no obligations to screen and does not routinely pre-screen User Generated Content posted via the Sites or in connection with the Services. Rilvi does not guarantee the accuracy, integrity, appropriateness, quality, or validity of User Generated Content. User Generated Content does not necessarily represent the views or opinions of Rilvi and under no circumstances will Rilvi be liable in any way for any User Generated Content, including without limitation liability related to any loss or damage of any kind incurred as a result of the use of any User Generated Content posted, emailed, or otherwise transmitted via the Sites. As such, you are solely responsible (at your own expense) for creating backup copies and replacing any User Generated Content you post or store on the Sites or otherwise provide to Rilvi. Notwithstanding its lack of obligation, Rilvi may remove any User Generated Content at any time at its sole discretion, including User Generated Content that in the sole judgment of Rilvi violates this TOS or which may be offensive, illegal, or violates the rights of any person or entity, or harms or threatens the safety of any person or entity. Rilvi assumes no obligation to maintain or store your content. Rilvi may delete, modify, or restrict the display of User Generated Content at any time for any reason, including but not limited to a change in Subscriber account level, Services cancellation, violation of the TOS, or violation of the Rilvi Community Etiquette; once deleted, User Generated Content may not be retrieved.
Rilvi’s Permitted Use of User Generated Content and User Data.
Rilvi does not claim ownership of User Generated Content. Subject to the rights granted to Rilvi in this TOS, you retain full ownership of all of User Generated Content to the extent you would otherwise have intellectual property rights or other proprietary rights associated with it.
When you post User Generated Content to the Sites, you authorize and direct Rilvi to make such copies as Rilvi deems necessary to facilitate the posting and storage of User Generated Content on the Sites and provide the Services to you.
You further authorize Rilvi to anonymize and aggregate User Generated Content and any data you share with us (“User Data”), including data associated with your Google account (Analytics, AdWords) and social media profiles. You authorize Rilvi to use such content and data, by way of example and not limitation, to enable Rilvi to provide current or future services and for benchmarking, research and development, data products, or other marketing purposes. By choosing to post, upload, or transmit data to the Sites (including authorization to access any third-party account or profile), you grant Rilvi, its affiliates and partners an irrevocable, perpetual, worldwide, royalty free, non-exclusive license (with the right to sub-license) to use anonymized and aggregated User Generated Content and User Data, in all present and future media, and in any manner relating to the Sites or Services.
In addition, with respect to User Generated Content that you elect to post or transmit on the community portions of the Sites (“Interactive Content”), including without limitation your User Profile, the Rilvi Blog, and the Q&A service, and any other future Rilvi sites or services that are designed to be viewed by the public or other Subscribers, subject to any applicable laws and regulations, you grant to Rilvi, its affiliates and partners an irrevocable, perpetual, worldwide, royalty free, non-exclusive, transferable license (with the right to sublicense) to use, reproduce, translate, alter, publicly perform, publicly display, modify, adapt, publish, excerpt (in whole or in part) and distribute such Interactive Content, in whole or in part, in all present and future media and in any manner relating to the Sites or Services (including, without limitation, in connection with the appearance of such Interactive Content on Rilvi and on the sites of our affiliates, partners and others with whom Rilvi may have business relationships relating to the Sites) and the distribution and promotion of the Sites. You further agree that Rilvi is free to use any ideas, know-how, concepts, techniques or other materials implied by Interactive Content. You also waive and agree not to assert any moral rights, rights of integrity, rights of paternity, or similar rights to object to use or prevent modification of any Interactive Content on the sites or services, or to insist upon exercising any right to either be identified or anonymous as the creator or author of any Interactive Content.
Rilvi may establish limits concerning use of the Services at its discretion, including by way of example the frequency with which you may access the Services or your ability to post User Generated Content. Rilvi reserves the right to modify or discontinue the Services (including any part or feature thereof) at any time without notice. You agree that Rilvi shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.
From time to time, Rilvi may add new features to the Services that may be described as “beta” services or features (collectively, “Beta Features”). Beta Features will be considered part of the Services and all provisions of this Agreement relating to the Services will apply to the Beta Features as well. Users acknowledge that Beta Features may be untested, non-functional, and/or partially functional features of the Services.
If you chose to use a Beta Feature, you do so at your own risk. Notwithstanding anything else in this Agreement to the contrary, Rilvi disclaims any and all warranties associated with any Beta Feature. Any risk that Beta Features may harm or interrupt the regular running of your software or hardware is borne entirely by Users.
Trademarks; Copyrights; Proprietary Rights
Rilvi owns the visual interfaces, interactive features, graphics, design, compilation, computer code, products, software, and all other elements and components of the Sites (“Rilvi Content”). Rilvi Content specifically excludes User Generated Content.
Users may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the Rilvi Content in whole or in part except as expressly authorized in writing by Rilvi. Rilvi does not grant any express or implied rights in Rilvi Content to Users, and all rights in and to the Sites and to Rilvi’s Content are retained and reserved by Rilvi.
Moreover, the term Rilvi and anything on the Sites that identifies or distinguishes Rilvi from other goods are services are registered or unregistered trademarks of Rilvi. Except as otherwise permitted by law, you agree not to display or use in any manner the Rilvi registered or unregistered trademarks without Rilvi’s prior written consent.
User Indemnification of Rilvi for Certain Actions
Rilvi Warranties and Limitations
Rilvi provides the Services “as-is”. Rilvi provides no express warranties, guarantees, or conditions related to the Sites or Services. To the extent permitted by law, Rilvi disclaims any implied warranties including those of merchantability, fitness for a particular purpose, workmanlike effort, and non-infringement, and including those arising by usage of trade, course of dealing, or course of performance. Without limiting the generality of the foregoing, Rilvi does not warrant that the Sites or Services will be accurate, error-free, virus-free, or uninterrupted or that it will meet any specific requirements of a User or Subscriber. Users may have additional rights as a consumer under local law that this Agreement cannot change.
Liability Limitation; Exclusive Remedies for User
You acknowledge that Rilvi cannot provide the Services at a reasonable price without limiting its liability as set forth herein, so, as an express condition of use of the Sites or Services, you agree to limit Rilvi’s potential liability to you as described in this clause. This limitation of liability is a fundamental element of the basis of the bargain between Rilvi and you as a User.
Rilvi does not: (i) guarantee the accuracy, completeness, or usefulness of any information on the Sites or Services, or (ii) adopt, endorse or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by any party that appears on the Sites. Under no circumstances will Rilvi or its affiliates be responsible for any loss or damage resulting from your reliance on information or other content posted on the Sites or transmitted to or by any Users.
To the extent permitted by applicable law, Rilvi shall not be liable for any consequential, special, or incidental damages or lost profits resulting from your access to or use of the Sites or Services, whether based on breach of contract, breach of warranty, tort (including negligence), or any other legal theory. This includes your inability to access or use (including due to modification, suspension, blocking, discontinuance, cancellation, or termination of the Services or any part thereof) the Sites or Services. Without limiting the foregoing, you specifically acknowledge that Rilvi is not liable for the defamatory, offensive, infringing, breaching, fraudulent, or illegal conduct of other Users or third parties and that the risk of injury from the foregoing rests entirely with you. These limitations apply to any matter related to the Sites, Services or its content; third party Internet sites, programs or conduct; viruses or other disabling features; incompatibility between the Services and other services, software, or hardware; and any delay or failure in initiating, conducting, or completing any transmission or transaction in connection with the Services in an accurate or timely manner. These limitations also apply even if this remedy does not fully compensate you for any losses or fails its essential purpose; or even if Rilvi knew or should have known about the possibility of the damages.
Some regions and countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to Users in these jurisdictions.
Special Admonitions for International Use
As a consequence of the global nature of the Internet, you agree to comply with all local rules and laws regarding user conduct on the Internet and acceptable content. Specifically, and without limitation, you agree to comply with all applicable laws regarding obscene and indecent content and communications and those regarding the transmission of technical data exported from the Republic of Ireland or the country in which you reside.
Changes to Services. Rilvi may change the Services from time to time, with or without notice, by adding, modifying, suspending, or discontinuing features of the Services. Rilvi reserves the right to cancel, suspend, or block your access to the Sites or Services at its sole discretion for violations of these terms, the Rilvi Community Etiquette, or for any other reason and without notice (subject to any contractual rights you have with specific Services), and access to any Services is dependent upon you complying with any applicable laws.
Electronic Form. By accessing the Sites or Services, you consent to have this Agreement provided to you in electronic form. Please print a copy of this Agreement for your records.
Notices. If Rilvi must send you additional information regarding the Sites or Services, or in connection with this Agreement, you consent to receiving this information electronically. Rilvi may provide required information to you by email at any address you registered with the Sites or Services or via the Sites or Services itself. Notices provided to you via email will be deemed given and received on the transmission date. You understand and agree that this Agreement and any notices given pursuant to this Agreement are enforceable in electronic format. Rilvi is not obligated to notify you if changes are made to this Agreement, so please check the terms regularly.
Forum and Jurisdiction. This Agreement is governed by the laws of the Republic of Ireland without regard to its conflict of law provisions. All disputes related to or arising from this Agreement will be subject to the exclusive jurisdiction and venue of the courts located in the Republic of Ireland; to which jurisdiction and venue you and Rilvi each irrevocably consent.
Additional Rights and Obligations. If any provision of this TOS is held to be invalid or unenforceable, such provision shall be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision; the remaining provisions will remain in full force and effect. Any party’s failure to act with respect to a breach of this Agreement does not constitute a waiver or affect that party’s rights to act subsequently. Users may not assign rights or delegate any duties under this Agreement. Rilvi may assign rights or delegate duties under this TOS in connection with a merger, reorganization, or sale of substantially all of its assets. This TOS will bind successors and permitted assigns.